“From a personal point of view we always found your staff very helpful and dealt with each of our queries in a sensitive way.  We would not hesitate in recommending Rayners to anyone needing a place in a care home.  In our view you are second to none.” P&M A – 05-09-2018

“I would like to thank all the staff of Rayners for taking such good care of my Mother, for the last few Years.  I know she was happy and enjoyed the company of the other residents.  Rayners has a good atmosphere and the feeling of an extended family. I also always felt welcome.”  HS – 09-07-2018

“I really don’t know how you do it. Mum is truly happy at Rayners which, under the circumstances, is an unbelievable outcome.  For the 5 Years before she came to you she complained about absolutely everything and now she’s quite content with her lot. Perhaps you’ve got the dosage of G&T just right”

“Words cannot express how I feel about your continual kindness to R. Even though he wasn’t at home for our Anniversary, we had the most lovely day with our girls. The cake looked amazing, tasted delicious too despite being diabetic and he really enjoyed the steak sandwich for tea, which was cooked perfectly to his taste. Then the icing on … Read More

“I am writing this email on behalf of the family to pass on our thanks for the superb care you gave Mum (and Dad) during the time they were in your care.  You all went above and beyond to ensure they were settled in their new home. With regard to Mum’s care you were all so thoughtful, caring, compassionate and … Read More

“Thank you very much for all the care and attention you have given my Mother, N during her stay with you.  The standard of care, food and activities has been outstanding and I hope that when the need arises, she will be able to return to Rayners.” DF-03-03-2018

“We cannot sing your praises highly enough…”

“Fantastic and Brilliant are the only words I can think of that describe the level and detail to the care of my Mum.”  

“To all the wonderful staff, Thank you for all your expert care of Dad over the last few Years. You are more than just a care home for Dad, you make us all feel welcome (including the dogs)! We really appreciate your friendliness and welcome cups of tea.  Dad felt at home here and we knew that he was being … Read More

“Now that we have had my Mother’s funeral, I would like to take the time to thank you and all your amazing staff for the kind and loving care you gave to her.  I know it had been very hard for everyone in her last two or so Years as she became increasingly unwell and ever more frail.   As she … Read More