“Thank you very much for all the care and attention you have given my Mother, N during her stay with you.  The standard of care, food and activities has been outstanding and I hope that when the need arises, she will be able to return to Rayners.” DF-03-03-2018

“We cannot sing your praises highly enough…”

“Fantastic and Brilliant are the only words I can think of that describe the level and detail to the care of my Mum.”  

“To all the wonderful staff, Thank you for all your expert care of Dad over the last few Years. You are more than just a care home for Dad, you make us all feel welcome (including the dogs)! We really appreciate your friendliness and welcome cups of tea.  Dad felt at home here and we knew that he was being … Read More

“Now that we have had my Mother’s funeral, I would like to take the time to thank you and all your amazing staff for the kind and loving care you gave to her.  I know it had been very hard for everyone in her last two or so Years as she became increasingly unwell and ever more frail.   As she … Read More

“Thank you so much for the friendly and professional care you gave Mum during her stay with you.  She really loved it there and felt relaxed and at home, knowing at the press of a button someone would come.  She felt safe and secure. Mum also enjoyed the excellent meals and entertainment.  It is sad she didn’t reach her 102nd … Read More

“No words can express my heartfelt thanks to every one of you for the superb quality of care, warmth and affection that you all gave so unstintingly to my Mum while she was living with you.  I am enormously grateful for the way everyone responded when Mum was feeling cheerful and relaxed, but even more for the patience you showed … Read More

“I am writing, long overdue to thank you and all your staff for all the wonderful care you have given and continuing to give my Mother, SS over almost 5 years.  I am sure families thank you after they have lost their loved ones but I think its important to show our gratitude whilst all the hard work and care … Read More

“To all the staff, thank you for making Mother’s 93rd Birthday today into such a happy day for her.  You made us all feel so welcome and it was lovely to be able to have lunch with her and to see her eating so well and the chocolate cake was delicious.  Rayners really is a place where you care well … Read More

“The B family would like to say a big thank you for all your care and kindness given to Jane over the last five Years. Rayners is a very special place and you are all wonderful people.  Jane spent a very happy five years with you, for which we are very grateful.” SB – 8th August 2017