Other Quotes from some of the numerous Thank you letters -
“You have a wonderful home for very lucky folk and I am so pleased that we chose Rayners out of the 18 we visited!!”
“My sister and I wanted to say how extremely pleased we are with the service we receive from Rayners. It is unfailing, efficient and attentive, the staff are always cheerful and sympathetic, the atmosphere upbeat”
“We feel that the care and affection he receives is wonderful and know that Dad looks upon Rayners as his home.”
“We know he is in the very best place.”
“It has always been such a pleasure to visit her in such pleasant surroundings. It is such a shame that the media seem only to focus on those establishments which under perform, while totally ignoring those, like yours which perform to such a high standard.”
“You are ALL special and truly dedicated and I truly admire you all for that”
“I should like to take this opportunity to thank you and all members of your staff for the excellent continuing care given to Freda on a daily basis”
“Thank you so much for looking after and caring for me so beautifully
“I had a lovely rest and feel so much better”
“We have been particularly impressed by how well your staff looked after her and we have nothing but praise for all those who we saw
whose care was exemplary.”
“The standard of care that my Aunt received whilst in your establishment was of the highest calibre.”
Quote taken from Thank you letter - 19-Mar-10
“It was a privilege to be part of the Home and its splendid surroundings – like a hotel!”
Quote taken from Thank you letter - 02-Dec-09
“I must say I only hear compliments as far as Rayners is concerned”
Quotes taken from thank you letters to - 30-Jun-09
“Each time I come I am pleasantly surprised how very friendly and helpful your staff are.”
“Should anyone ever ask me whether I could recommend Rayners, you can be assured that I will sing your praises wholeheartedly.”
“Thanks very much for all your hard work and kindness and especially for your good care”